Disclosures

COVID-19

IMPORTANT ANNOUNCEMENT! – Covid-19 Update 

Our clinic is OPEN and we are looking forward to see you all again! The safety of our patients and staff is our top priority and we have taken all precautions to ensure a safe environment. Our new protocol follows the recommendations from the New Brunswick Dental Society as well as the Province of New Brunswick guidelines. 

Here’s what you can expect when you come in for your appointment: 

- Patients will be interviewed using the Screening Questionnaire for Covid 19 the day before and the day of their appointment to ensure that they are asymptomatic. 
- Patients that present themselves for an appointment will be asked to wait in their vehicle and call our office number at their arrival. This measure is to minimize the number of patients in the    clinic at the same time.
- Upon entering our building, we kindly ask that you wash your hands with the hand sanitizer provided and to wear a mask (provided if you do not have your own). 
- Patients are to present themselves alone unless circumstances require assistance 
- Patients are asked to leave any unnecessary items in their vehicles (drink, food, books, tablets, etc)
- A staff member will take the temperature of every patient with an infra-red touchless thermometer before being escorted to the operatory. 
- Our waiting room has been reorganized to follow the social distancing guidelines and magazines and non-cleansable decorations have been removed 
- You may be asked to rinse with 1% hydrogen peroxide before examination and treatment. This has been shown to reduce any potential microbes in your mouth. 
- Our dental team will observe strict infection control in the operatory, before, during, and after seeing patients 
Should you have any questions regarding your protection, a member of our team will be happy to assist you. Thank you for your assistance in protecting our dental team, you, and your family.

 

“Thank you for the flowers. I have been a patient of Dr. Lacroix for a good number of years. During that time, everyone I encountered has always been extremely capable, friendly and professional. The conscientious care received from all of you is much appreciated. Many thanks again.”
- Melli M. (Moncton)
“Thank you so much for the beautiful flowers. Anyone who comes in cannot believe me when I tell them the bouquet came from my periodontist. The service I received was outstanding. No long waits and the staff was friendly and seemed to enjoy their work which helps put a client more at ease. The procedure to be carried out was always well described and great care taken to make it out to be simple and (for the most part) virtually painless. The follow up call from the Doctor soon after the procedure to check on my condition was greatly appreciated.”
- Lloyd G. (Moncton)
“I would like to comment that I am extremely satisfied with the exceptional service I am receiving at the clinic. Dr. Lacroix personally reviews each appointment and fully explains the progress. I am confident trusting my dental health to this professional and sincere team. I highly recommend them.”
- Jean C. (Miramichi)
“Très bon service. Bon accueil – on essaie de rendre le client à l’aise le plus possible. Bonne explication du processus pour le traitement qui suivra – si c’est la décision du client. Après la chirurgie, ce fut une surprise d’entendre la voix du Dr. Lacroix me demandant comment ça allait.”
- Jean-Marie M. (Saint-Louis-de-Kent)
“I found my visits to your office were very professional. There was not a long wait in the waiting room and all your staff were very pleasant. I was kept informed of the work being done and the instructions to follow while healing. I did not have any problems with the work that was done and was pleased when the Dr. himself called me at home to check on me. I was very surprised when I received the flowers. I have no reservations recommending your services to anyone else.”
- Brian H. (Riverview)
“J’ai été très satisfaite des services reçus dans votre clinique. Tout s’est déroulé comme convenu, dans le temps prévu avec beaucoup de professionnalisme. Merci.
- Francoise G. (Moncton)
“Even though I was extremely nervous before my procedure, Dr. Lacroix explained everything he was going to do before he did it. It was wonderful. He was very gentle and worked quickly and did a wonderful job. I will have it done again next year because I want to keep my teeth forever. Thank you Dr. Lacroix for your excellent work.”
- Dorothy M. (Riverview)
"A very professional team from consultation to procedure - I had a wonderful experience! Dr. Edwards is very personable and kind. He reassured me that the procedure would be straight forward and it was. The next day Dr. Edwards called to check up on me - it was a pleasant surprise! I thoroughly recommend the services of this amazing team!" - Joceline (Moncton)
"Very positive experience that started with the consultation and continued through follow up. Staff scheduled the consultation and surgery within days and were extremely punctual. Dr Edwards explained what was happening during the procedure and ensured i was comfortable through the surgery. The pre and post surgery instructions were thorough and clear resulting in minimal discomfort and a pain free recovery. Dr Edwards and staff took the time to answer all questions and concerns both pre and post surgery. The entire team was friendly and professional , making the process a positive and relaxed experience. Highly recommend" - Kevin (Moncton)
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